Islet Health

Islet Health (“Islet Health”, “we”, “our”, or “us”) operates the website located at https://www.islethealth.org (the “Website”) and related digital services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use our Website and Services. For the purposes of this policy, “personal data” means information relating directly or indirectly to an identifiable individual.

By accessing or using our Website or Services, you consent to the practices described in this Privacy Policy.

1. Your Consent

By using the Website, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If we update this Privacy Policy, changes will be posted on this page so you remain informed about what information we collect, how we use it, and under what circumstances it may be disclosed.

2. Information We Collect

When you use the Website or Services, we may collect the following types of information:

2.1 Personal Data You Provide

You may voluntarily provide personal data when you:

create an account;
subscribe to updates or newsletters;
submit recipes or feedback;
use health-related tools or features;
contact us directly.

This information may include:

name;
email address;
general location (e.g., country or region);
age or age range;
dietary preferences or nutrition-related information you choose to share;
any other information you voluntarily submit.

We do not require users to provide sensitive personal or medical information to access general content. Any health-related information you choose to share is provided voluntarily. Furthermore, no data beyond your name and email are saved in our system. Any chats with Lin are cleared upon refresh of the page.

2.2 Automatically Collected User Information

When you visit the Website, limited technical information may be collected automatically, including:

IP address;
browser type and version;
operating system;
referring and exit pages;
pages viewed and time spent on the Website.

We may use cookies or similar technologies to collect this information for analytics and to improve user experience. Data collected in this way is used in aggregate form and is not intended to identify you personally.

3. How We Use Your Information

We use personal data only for purposes directly related to the operation and improvement of Islet Health, including:

providing and maintaining the Services;
improving website functionality and content;
responding to inquiries and user support requests;
communicating updates related to Islet Health’s tools, features, or research initiatives;
conducting internal analysis and research to improve nutritional guidance tools;
complying with legal or regulatory requirements, where applicable.

Islet Health does not sell or rent personal data to third parties.

4. Protection of Personal Data

We are committed to protecting your personal information. We take reasonable administrative, technical, and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or loss.

Access to personal data is restricted to authorized individuals or service providers who require it to perform their duties and who are obligated to handle such data confidentially.

5. Storage and Retention

Personal data is stored in secure systems and retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Communications and Preferences

We may use your contact information (such as your name and email address) to:

respond to inquiries;
provide service-related communications;
share updates about Islet Health’s work, features, or opportunities for participation.

You may opt out of non-essential communications at any time by following the unsubscribe instructions provided or by contacting us directly.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

access personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion of your personal data, subject to legal obligations;
withdraw consent where processing is based on consent.

Requests related to personal data access or correction may be submitted by contacting us at the email address below.

8. Third-Party Services and Links

The Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

9. Security Disclaimer

While we take reasonable steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of data transmitted through the Website or via email.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: privacy@islethealth.org